{"id":25148,"date":"2022-08-04T13:01:15","date_gmt":"2022-08-04T11:01:15","guid":{"rendered":"https:\/\/nbn23.com\/support-swish-payment\/"},"modified":"2022-08-04T17:02:51","modified_gmt":"2022-08-04T15:02:51","slug":"support-swish-payment","status":"publish","type":"page","link":"https:\/\/nbn23.com\/es\/support-swish-payment\/","title":{"rendered":"Soporte SWISH Pagos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25148\" class=\"elementor elementor-25148 elementor-25138\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-234a86a0 ct-section-stretched elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"234a86a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d511a34\" data-id=\"3d511a34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8da4965 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"8da4965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nbn23.com\/es\/support-swish\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Volver<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aac5329 elementor-widget elementor-widget-heading\" data-id=\"7aac5329\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problemas con el pago<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b6b55c elementor-widget elementor-widget-text-editor\" data-id=\"29b6b55c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tResuelve sus problemas de pago\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-243b9d3a elementor-section-content-middle ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"243b9d3a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5bca2ee3\" data-id=\"5bca2ee3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45ad127b elementor-widget elementor-widget-heading\" data-id=\"45ad127b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">No me deja pagar por una suscripci\u00f3n Gold<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-185f8a6e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"185f8a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2449fe81\" data-id=\"2449fe81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48547d50 elementor-widget elementor-widget-text-editor\" data-id=\"48547d50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEn este caso, primero comprueba si has llegado a realizar la compra o no. Si no te ha llegado un recibo de la Store, esto puede deberse a que la Store o el mismo banco han bloqueado la transacci\u00f3n. En este caso puedes hacer lo siguiente:\r\n<ul>\r\n \t<li>Reiniciar la tarjeta de cr\u00e9dito vinculada a la Store. Puedes modificar los datos accediendo a los ajustes de cuenta desde la misma Store.<\/li>\r\n \t<li>Cambiar la tarjeta de cr\u00e9dito vinculada a la Store. Puedes a\u00f1adir una nueva tarjeta accediendo a los ajustes de cuenta desde la misma Store.<\/li>\r\n \t<li>Pagar mediante PayPal. Puedes vincular una cuenta de PayPal para adquirir una suscripci\u00f3n GOLD.<\/li>\r\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4baf15fc elementor-section-content-middle ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4baf15fc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54a34f20\" data-id=\"54a34f20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79d63fb6 elementor-widget elementor-widget-heading\" data-id=\"79d63fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Me han cobrado varias veces<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d91518 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"45d91518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-244b220b\" data-id=\"244b220b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f9959e5 elementor-widget elementor-widget-text-editor\" data-id=\"7f9959e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si este es el caso, aseg\u00farate de que es as\u00ed desde la misma Store o la aplicaci\u00f3n del banco y contacta con tu store inmediatamente \u00a0para que te den la informaci\u00f3n de porque se han generados estos cargos que no proceden y poder tramitar\/solicitar el abono.<\/p><p>Aqui te dejamos los enlaces para tramitar el abono en cada plataforma.<\/p><p>Android:\u00a0<a tabindex=\"-1\" title=\"https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es\" href=\"https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Link https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es\">https:\/\/support.google.com\/googleplay\/answer\/2479637?hl=es<\/a><br \/>Apple: <a tabindex=\"-1\" title=\"https:\/\/www.apple.com\/es\/shop\/help\/returns_refund\" href=\"https:\/\/www.apple.com\/es\/shop\/help\/returns_refund\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Link https:\/\/www.apple.com\/es\/shop\/help\/returns_refund\">https:\/\/www.apple.com\/es\/shop\/help\/returns_refund<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34a57c61 elementor-section-content-middle ct-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34a57c61\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42fcacf3\" data-id=\"42fcacf3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19074f9a elementor-widget elementor-widget-heading\" data-id=\"19074f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cancelaci\u00f3n de la suscripci\u00f3n GOLD<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d288c58 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5d288c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6dd4a2a8\" data-id=\"6dd4a2a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-389b242e elementor-widget elementor-widget-text-editor\" data-id=\"389b242e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHay veces en las que una suscripci\u00f3n GOLD puede no estar activa ya que se ha cancelado previamente de una forma autom\u00e1tica o manual. Si este es el caso, comprueba en la Store si se ha realizado una compra. Contacta con nosotros desde el chat de SWISH o desde la web de https:\/\/nbn23.com\/es\/ para solucionar el problema.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Volver Problemas con el pago Resuelve sus problemas de pago No me deja pagar por una suscripci\u00f3n Gold En este caso, primero comprueba si has llegado a realizar la compra o no. Si no te ha llegado un recibo de la Store, esto puede deberse a que la Store o el mismo banco han bloqueado [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-25148","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/pages\/25148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/comments?post=25148"}],"version-history":[{"count":9,"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/pages\/25148\/revisions"}],"predecessor-version":[{"id":25237,"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/pages\/25148\/revisions\/25237"}],"wp:attachment":[{"href":"https:\/\/nbn23.com\/es\/wp-json\/wp\/v2\/media?parent=25148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}